Privacy policy

Novera Co ("we," "us," or "our"), operated by Umin Enterprises LLC, operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Novera Co is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

By accessing or using any of our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another individual.

We may collect and process the following categories of personal information:

  • Contact information, including your name, billing address, shipping address, email address, and phone number.

  • Payment information, including payment method details, transaction information, and payment confirmations.

  • Account information, including usernames, passwords, account preferences, and settings.

  • Transaction information, including products viewed, added to cart, purchased, exchanged, returned, or canceled.

  • Communications, including information submitted through customer service inquiries and support requests.

  • Device information, including browser type, IP address, device identifiers, and network connection information.

  • Usage information, including interactions with our website, pages visited, browsing behavior, and shopping activity.

Sources of Personal Information

We may collect personal information:

  • Directly from you when you place an order, create an account, subscribe to communications, or contact us.

  • Automatically through cookies, pixels, analytics tools, and similar technologies.

  • From Shopify and service providers that assist us with payment processing, fulfillment, analytics, marketing, and customer support.

  • From advertising, marketing, and business partners.

How We Use Your Personal Information

We may use your personal information to:

Provide and Improve Our Services

  • Process and fulfill orders.

  • Manage customer accounts.

  • Process returns, exchanges, and refunds.

  • Provide customer support.

  • Improve website functionality and customer experience.

  • Personalize product recommendations and content.

Marketing and Advertising

  • Send promotional emails and marketing communications.

  • Display relevant advertisements on our website and third-party platforms.

  • Measure advertising effectiveness.

Security and Fraud Prevention

  • Verify transactions.

  • Prevent fraud, abuse, and unauthorized activity.

  • Protect customer accounts and website security.

Communications

  • Respond to inquiries and support requests.

  • Send order confirmations, shipping updates, and account notifications.

Legal Compliance

  • Comply with legal obligations.

  • Respond to lawful requests from government authorities.

  • Enforce our policies and terms.

How We Disclose Personal Information

We may disclose personal information:

  • To Shopify and related service providers.

  • To payment processors.

  • To shipping and fulfillment providers.

  • To analytics and marketing partners.

  • To professional advisors and legal representatives when required.

  • In connection with a business transaction such as a merger, acquisition, financing, or sale of assets.

  • When required by law or to protect our legal rights.

Relationship with Shopify

Our store is hosted by Shopify.

Shopify collects and processes personal information to provide, improve, and secure the Services. Information submitted through our website may be transmitted to Shopify and its service providers, including those located outside your country of residence.

For additional information regarding Shopify's privacy practices, please visit Shopify's Privacy Policy at:

https://privacy.shopify.com

Third-Party Websites and Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we may remove the information.

Security and Retention

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only as long as necessary to:

  • Provide our Services.

  • Comply with legal obligations.

  • Resolve disputes.

  • Enforce agreements and policies.

Your Rights and Choices

Depending on your location and applicable laws, you may have rights regarding your personal information, including:

  • Right to access personal information.

  • Right to correct inaccurate information.

  • Right to delete personal information.

  • Right to data portability.

  • Right to restrict or object to certain processing activities.

  • Right to opt out of targeted advertising where applicable.

  • Right to withdraw consent where processing is based on consent.

Marketing emails may be unsubscribed from at any time by clicking the unsubscribe link included in our emails.

International Data Transfers

Your personal information may be transferred, stored, and processed in countries other than your country of residence. Where required by law, we implement appropriate safeguards for international transfers.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or operational needs.

Any updates will be posted on this page with an updated "Last Updated" date.

Contact Us

If you have questions regarding this Privacy Policy, your personal information, or wish to exercise any privacy rights available to you, please contact us:

Umin Enterprises LLC
9011 Linwood St, PMB 1039
Detroit, MI 48206
United States

Email: support@shopnovera.co

Phone: (313) 230-4584‬

For purposes of applicable privacy laws, Umin Enterprises LLC is the data controller responsible for the processing of personal information collected through the Services.