Contact information

At Novera Co, we are committed to providing excellent customer service and support. If you have any questions regarding your order, products, shipping, returns, or general inquiries, please contact us using the information below.

Business Information

Trade Name: Novera Co

Customer Support

Email: support@shopnovera.co

Phone: (313) 230-4584‬

Business Address

Novera Co
9011 Linwood St, PMB 1039
Detroit, MI 48206
United States

Response Times

We strive to respond to all customer inquiries within 1–2 business days. Response times may be longer during weekends, holidays, or periods of high inquiry volume.

Order Support

For questions regarding an existing order, please include:

• Your full name

• Order number

• Email address used for the order

• A detailed description of your question or concern

Providing this information helps us assist you more quickly.

Business Hours

Customer support inquiries are monitored Monday through Friday. Messages received outside normal business hours will be addressed as soon as possible during the next business day.

Thank you for choosing Novera Co. We appreciate your business and look forward to assisting you.